Privacy Policy

PUPPY LOVE MAT, whose undertakings includes parent company Oasis1World LLC is committed to your privacy while continuously improving the services we offer to you.

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Oasis1World’s Privacy Policy (hereinafter the “Privacy Policy” or “Policy”) intends to provide you with information regarding the processing (e.g. collection, use, recording, storage, or transfer) of any personal data that we may collect through our online platforms (such as our website, applications, social networks), (hereinafter “PUPPY LOVE MAT” and/or “Oasis1World Platforms”) or collectively through any other form of interaction. Please read the following information carefully.

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The Privacy policy will answer the following questions:

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WHAT IS PERSONAL DATA AND HOW DO WE COLLECT IT?

WHICH TYPE OF PERSONAL DATA DO WE COLLECT?

ON WHICH GROUND (S) MAY WE COLLECT YOUR PERSONAL DATA?

FOR WHAT PURPOSE MAY WE USE YOUR PERSONAL DATA?

HOW DO WE SHARE YOUR PERSONAL DATA WITH OTHER “APPLE MAT” AND/OR “OASIS1WORLD” PLATFORM USERS AND VISITORS?   

WHAT RIGHTS DO YOU HAVE REGARDING YOUR PERSONAL DATA?

WHAT SPECIFIC RIGHTS DO YOU HAVE IF YOU ARE A CALIFORNIA RESIDENT?

WHAT ARE YOUR CHOICES ON COLLECTION AND USE OF YOUR PERSONAL DATA?

HOW CAN I UPDATE AND CORRECT MY INFORMATION?

TO WHOM SHOULD YOU ADDRESS ANY REQUEST ABOUT YOUR PERSONAL DATA?

HOW DO YOU CONTACT US?

HOW DO WE PROTECT YOUR PERSONAL DATA?

HOW DO WEPROTECT YOUR PERSONAL DATA IF YOU ARE UNDER 16 YEARS OF AGE?

HOW DO WE USE THIRD-PARTY LINKS AND RELATED CONTENT?

MAY WE CHANGE THIS PRIVACY POLICY?

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The Privacy Policy does not apply to the practices of personal data collected by other third-party websites or applications that may provide links to or be accessible from any of the PUPPY LOVE MAT and/or OASIS1WORLD Platforms, such as our partners, third party service providers, and/or advertisers. We are not responsible or liable for the privacy policies and practices of third-party websites and applications. Any information you provide to a third party while utilizing their website or service will be governed by the third party’s privacy policy and/or terms of use. Please read all third parties’ privacy policies and terms of use carefully.

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WHAT IS PERSONAL DATA AND HOW DO WE COLLECT IT?          

 

Personal data (“Personal Data”) is information about you (as an identified natural person) or information which allows us to identify you. We may collect Personal Data in various ways and circumstances, including:

• When you visit any of Oasis1World Platforms, particularly when you register on our websites, create an online account to facilitate any orders, or fill out our “Contact Us” Form;

• When you purchase an PUPPY LOVE MAT and/or an Oasis1World product or request customer service;

• When you interact with us via email, telephone, our website, or other means.

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WHICH TYPE OF PERSONAL DATA DO WE COLLECT?

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Depending on the purpose and the way you interact with us, we may collect information that may constitute Personal Data which you provide to us that may include:

• Contact information and contact preferences (for instance, your name, postal address, email address and telephone number); Identifying information such as your date of birth, marital status, and gender;

• Information  provided in relation to purchases and transactions (credit card information and information required by anti-money laundering laws);

• Customer service information regarding your experiences with our products (such as customer service requests, comments, feedback, complaints, and repair history);

• Other personal information, including: information regarding your personal and/or professional interests and preferences; your professional situation (professional title, company/employer, professional contact details); and other personal interests (sports, leisure, etc.);

• Additional categories of Personal Data, such as nationality, demographics, and other information regarding your lifestyle.

 

In addition to the information you provide to us, we may also collect information by other means that does not by itself identify you, but which may, if combined with other data sets, constitute Personal Data, such as:

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Information relating to the use of our PUPPY LOVE MAT and/or Oasis1World Platforms, including your browser information and the type of device and operating system you are using, as well as technical data on how you connect to Oasis1World Platforms. (Please consult our Cookie Policy to obtain detailed information about cookies, web beacons and other technologies we use and how we use them);

 

Other information that you share publicly on third-party social networks as part of your interaction with PUPPY LOVE MAT and/or Oasis1World.

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ON WHICH GROUND (S) MAY WE COLLECT YOUR PERSONAL DATA?

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We will only collect Personal Data from you when you consent for us to do so, or if there is another permissible basis for collection (e.g. to fulfill a contract, or other legitimate interest). We process your Personal Data only to the extent that at least one of the following legal provisions applies;

• You have given us consent to process certain Personal Data (e.g., to use our Oasis1World websites, to receive newsletters, to be contacted through the “Contact Us” form, etc.), or otherwise voluntarily provide information to us (e.g., when you post photos, product reviews, or other information to our blog, publicly-available forums on our PUPPY LOVE MAT and /or Oasis1World Platforms or other Services).

• You have given us explicit consent for the processing of additional categories of personal data including data revealing racial or ethnic origin, biometric data, or data concerning health.

• Processing is necessary for the performance of a contract (such as information related to your purchase, repair order or other services we provide), or in order to take steps at your request prior to entering into such a contract; 

• Processing is necessary for compliance with a legal obligation to which we are subject;                                              

• Processing is necessary for the purposes of the legitimate interests that we pursue, and in such instances, we will identify the legitimate interest and determine whether processing your personal data is necessary to achieve it while balancing that interest against the interests, rights, and freedoms of individuals.

 

THE USE OF YOUR PERSONAL DATA BY OASIS1WORLD

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FOR WHAT PURPOSES DO WE USE YOUR PERSONAL DATA?

We may use and/or disclose your information in a number of ways, including:                                                              

• Marketing and promotional purposes:

• To provide you with marketing information and/or promotional services, such as:

• Sending you personal invitations to corporate and marketing communications corresponding to your interests and personal preferences;  

• Sending you e-newsletters so that you will be the first to know about initiatives and personalized services corresponding to your interests and personal preferences.

We will only use your personal data for marketing and promotional purposes when you give us your consent to do so.

 

BUSINESS PURPOSES:

• To facilitate our business relationship with you, and other legitimate business purposes, such as to: Process your orders, purchases, and deliveries;

• Create your online account to facilitate your online purchases;

• Provide you with customer service.

 

SUPPORT PURPOSES:

• To provide support regarding our Oasis1World Platforms, our products, and your overall experience with us, including to: Provide you with information about our products and services; 

• Answer your questions and requests, and respond to your feedback;      

• Administer, maintain, and optimize our Oasis1World Platforms; 

• Provide support and security services.

 

HOW LONG MAY YOUR PERSONAL DATA BE STORED?

We may store or otherwise process your Personal Data as long as it is necessary to satisfy the purposes described in this Policy, to enable your continued use of our Services, as may be required by applicable law, as necessary to protect our rights and interests, to satisfy a legal obligation, to satisfy a security imperative for another time period, or as otherwise communicated to you. Your Personal Data will be stored in a manner compatible with legal obligations, available technology, and cost of implementation.

When your personal data has been collected and/or processed based on your consent, you can later withdraw your consent. Additionally, in some instances you can exercise your “right to be forgotten” before the purpose of the processing is completed. In such instances, we will no longer store your personal data. Please see the “How Can You Contact Us?” section below for information on how you can exercise these rights.

 

MAY WE SHARE YOUR PERSONAL DATA WITH OTHER OASIS1WORLD PLATFORM USERS/VISITORS?

Oasis1World may allow you to share information you choose to submit through the Oasis1World Platform with other users and visitors. If you so choose, Oasis1World will share your information with other Oasis1World users and visitors to our sites who you interact with. For instance, we may provide and make publicly available information that you choose to give when posting to a public-facing Service on an Oasis1World Platform, such as bulletin board or product review. This information may include your name, your opinions or impressions, and other information that you choose to include. We may also share any additional information that you have consented for us to share.

 

MAY WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES? IF SO, WITH WHOM?                                     

We will share your Personal Data within the Oasis1World Group and with third parties in the following cases:

• For use by service providers to support us in our business operation (I.E. to deliver products; allow payment authorization; to support, manage and maintain our Oasis1World Platforms; mitigate risk; help prevent fraud and promote trust and safety; etc.);

• In response to lawful and enforceable court order, regulatory inquiry, or any other third party where required by law, in connection with a legal claim or proceeding, or to combat fraud.

• To report to law enforcement any use of our Services to further any unlawful activity or activity we in good faith believe to be unlawful.
   

We expect third parties to provide necessary guarantees of confidentiality and security and to take appropriate organizational and technical measures in compliance with the applicable laws. Please be aware, however, that any third-party’s use of your information may also be governed by their respective privacy policies.
 

YOUR RIGHTS

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WHAT RIGHTS DO YOU HAVE REGARDING YOUR PERSONAL DATA?

Oasis1World will ensure that you can exercise your rights pertaining to your Personal Data, including rights as provided by various data protection laws. Oasis1World therefore informs you that, where applicable under relevant law, you are entitled to:

ACCESS: You have the right to know what Personal Data have been collected about you, such as the categories of Personal Data, and how such Personal Data have been processed. You may access your Personal Data upon simple request, that is, you may receive a copy of such data (if requested), unless such data is made directly available to you, for instance within a personal account;

 

ACCESS TO DIRECT MARKETING INFORMATION:

You may obtain access upon simple request, and free of charge, to the categories of Personal Data shared with third parties for direct marketing purposes, including the list and addresses of those third parties (if applicable);

 

RECTIFICATION/CORRECTION:

You may have the right to request changes to inaccurate Personal Data should it be inaccurate, incomplete, or obsolete;

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OBJECT:

You may declare that you do not want your Personal Data processed (in whole or in part) at any time, where it has been collected and processed based on Oasis1World’s legitimate interests. Please note we may ask you to justify your request by explaining to us your particular situation.

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THE “RIGHT TO BE FORGOTTEN”:

The right to be forgotten is an absolute right and only applies in certain circumstances.  You have the right to withdraw your consent for the processing of your Personal Data at any time, and may do so by any of the means described below under the “Contact Us” section of this Website. If you desire to withdraw your consent, you may exercise the right to have data erased. Note that it may not apply in circumstances in which your Personal Data is otherwise lawfully processed, and this right may not affect the lawfulness of that processing.

 

RESTRICT PROCESSING: 

You have the right to limit the processing of your Personal Data, that is, to limit the way we use your Personal Data. This is an alternative to exercising your “Right to be Forgotten”. This right is also not an absolute right, and will apply in certain circumstances.

 

BE INFORMED:

You have the right to obtain any and all information regarding the processing of your Personal Data, including the legal basis and business/commercial purpose for collection/processing, the sources of collection, and the categories of third parties with whom your Personal Data is shared. This right applies to information that is clear, correct, comprehensive, and easy to access.

 

DATA PORTABILITY:

You have the right to transfer (or to ask for the transfer of) your Personal Data from one electronic system to another electronic system.

 

RESTRICTED AUTOMATED DECISION MAKING OR PROFILING:

You have the right not to be subject to a decision based solely on automated processing such as profiling.

 

NON-DISCRIMINATION:

You have the right, under relevant laws, to non-discrimination in the Services or quality of Services you receive from us for exercising your rights, including the right not to be denied Services, charged different.

 

“OPT-OUT”:  

Under certain laws, you may also have the right to “OPT OUT” of having your Personal Data sold to a third party. However, Oasis1World does not sell your Personal Data to any other party. Only due to a transaction to purchase our products may your Personal Data be involved in a transaction.

 

WHAT ELSE SHOULD YOU KNOW ABOUT YOUR RIGHTS?

Your rights may be subject to exceptions or limitations (e.g. when your Personal Data have been processed for security purposes or stored for legal or contractual obligations) and must account for available technology and the cost of implementation.

 

In certain cases, we will need to verify your identity before processing a request you may have made based on the above-mentioned rights.

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For “Right to be Forgotten” requests, we will undertake a good faith effort to accommodate requests for access to or deletion of Personal Data. However, these requests may be subject to the evaluation of additional factors, including disproportionate burden or expense, or the risk to the rights, including the privacy rights, of others.

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We will strive and work to resolve any inquiry you may have regarding our privacy practices. While we suggest that you contact us beforehand, if you wish to exercise this right, you should contact the competent data protection authority directly.

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If you have any questions, would like to exercise any of these rights, or if you need any assistance with privacy related matters, please contact us using the “Contact Us” on our website. We will take the necessary steps to respond to you as soon as possible.

 

YOUR CHOICES ON THE COLLECTION AND USE OF YOUR PERSONAL DATA.

You may change certain preferences in your Oasis1World Platforms account regarding the sharing and use of your information by visiting your account settings. Please note that some functionality may be impacted depending on the preferences you choose. 

 

Oasis1World also offers individuals the opportunity to choose to “Opt-In” to receive emails or other communications from us regarding offers, products, and services we feel may interest you. If you “Opt-In” to receive such communications from us but later decide you do not want to receive solicitations from us, you always can “Opt-Out” be accessing and editing your account settings to no longer receive such offers and mailings, by following the “Unsubscribe” prompt attached to such emails, or by contacting us using the “Contact Us”  on our website.

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You also have the ability to change your browser’s and your device’s cookie settings, as described in our Cookies Policy.                     

 

If you would like to exercise any of your rights as described in this Privacy Policy or if you have any questions or concerns about this Privacy Policy, please contact us.

 

HOW TO CONTACT US.

You may contact us using the “Contact Us” form through our website.

 

HOW DO WE PROTECT YOUR PERSONAL DATA?

We take reasonable and appropriate technical, organizational, and administrative security measures to protect any Personal Data we process from the loss, misuse, unauthorized access, disclosure, alteration and destruction. Nevertheless, even if we strive to protect your Personal Data as much as possible, no transaction system or data network can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of the information you transmit on our Oasis1World Platforms when transferred through the Internet on unsecured networks. You therefore acknowledge that there are data security and privacy limitations inherent to the Internet, and that the security, integrity, and privacy of any, and all information exchanged between you and Oasis1World, and between you and other Oasis1World users, cannot be guaranteed.

 

HOW DO WE PROTECT YOUR PERSONAL DATA IF YOU ARE UNDER 16 YEARS OF AGE?

Note to children under 16: All Oasis1World’s Services, including the Oasis1World Platforms, are not intended for or directed to anyone under 16 years of age. We will not knowingly collector or otherwise process (particularly through our Oasis1World Website) any Personal Data from anyone under the age of 16. If you are under the age of 16, do not attempt to register for or use any Service provided by Oasis1World, and do not provide us with any Personal Information about yourself. Please ask one of your parents (or another legal guardian) to purchase our products, use our Services, register and/or fill out the Client Form on your behalf. Please do not submit any of your Personal Data to us. Should we discover or be informed that we have mistakenly collected your Personal Data, we will immediately delete such information from our records. 

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Note to parents or other legal guardians: We will not intentionally collect (or otherwise process) any personal Data from you children if they are under the age of 16. If you are concerned that your child has registered on our Oasis1wWorld Website or submitted any of their Personal Data to us and you wish to delete Personal Data, please contact us via the methods set out above and provide written or official documentation establishing parental or guardian status.

 

HOW DO WE USE THIRD PARTY LINKS AND RELATED CONTENTS?

Please note that Oasis1World is not responsible for the content or practices of third party websites or services to which Oasis1World may link through our Oasis1World Platforms. Your interaction with all third party service providers’ websites is governed by the applicable third party privacy policies. We encourage you to review the privacy policies of such third party providers before using their sites or services.

 

CHANGES TO THIS PRIVACY POLICY

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MAY WE CHANGE THIS PRIVACY POLICY?

We reserve the right to change this Privacy Policy at any time. The most current version of our Policy is accessible on our Oasis1World Platforms at all times. A notification regarding any substantial changes to this Privacy Policy will not be posted on our Oasis1World Platforms. Notwithstanding, it is your responsibility to stay abreast of any changes made to our Privacy Policy. We encourage you to review the Policy from time to time to ensure that you are familiar with our practices, and aware of any changes.